Lately I have found out that I have to pay 75 euros if I stop using their services. I signed a contract for the ADSL and a mobile phone with a telephone company. At the beginning, they were so nice and for me were the best in the case of information and services. By the way, last year I changed my mobile phone and they gave me a simple one with a new contract of "loyalty" that I must be their client at least a period of time.
When I went to the mobile shop, I told the girl who attended me that I did not want any permanent contract more than one year by giving her a reason that I do not know where I would live in the future. And she recommended a telephone with a new contract of 15-month "loyalty".
When I went to the mobile shop, I told the girl who attended me that I did not want any permanent contract more than one year by giving her a reason that I do not know where I would live in the future. And she recommended a telephone with a new contract of 15-month "loyalty".
Today I have called again to check my status and I found out that the real contract is 24 months and also I have another contract of the fixing rate service. I was very angry that they did not tell me anything about it and even more when the answering machine informed me about 24-month contract.
Moreover they charged me for the mobile insurance 5 euros per month that I did not ask for.
Moreover they charged me for the mobile insurance 5 euros per month that I did not ask for.
I think I will cancel all the services and use the simple pre-paid mobile which I feel free and do not have to be worried about being fool.
READ EVERY LITTLE LETTERS IN THE CONTRACT BEFORE YOU SIGN ANYTHING IN THE MOBILE STORE IN SPAIN.
READ EVERY LITTLE LETTERS IN THE CONTRACT BEFORE YOU SIGN ANYTHING IN THE MOBILE STORE IN SPAIN.
2 comments:
Hola Som. Me paso por tu blog tras que frank cuesta (frank de la jungla) pusiera un enlaze sobre los nonbres tailandeses y aclararnos lo de los motes o sobrenombres que tienen sus hijos, Zorro, Pepsi...
Me ha gustado mucho tu blog y quería ayudarte, ha la gente que biene de fuera le resulta increible pero o cojes la sarten por el mango con las compañias o ellas te lo cojeran a ti. Yo he conseguido pagar 50€ en telefonica por dos lineas de telefono con internet y llamadas gratuitas ilimitadas más linea fija de casa con llamadas gratias ilimitadas y fibra optica. Todo ha base de ir a las tiendas y quejarme y utilizar mis derechos como consumidor. Por llamada es mas díficil ya que hay que tener mucha paciencia pero debes poner las cosas claras decír lo que quíeres y ponerte cabezona. Ha! También cada vez que se me acaba la permanencia les llamo diciendo que otra compañía me ha ofrecido el mejor mobil además de todos los servicios que ya tenía y siempre lo dan con una permanencia nueva pero cuando se acabe puedes repetir la operación jeje.
Creo que también debería s escribir sobre la picaresca que utilizamos los españoles para no dejarnos engañar y sacar beneficio de las grandes compañías móviles que operan en españa que son unas timadoras (al parecer todas, yoigo se ha establecido como compañía más clara pero tiene pocos beneficios).
Me ha encantado tu blog aunque muchas cosas me las leo traducidad eb google translate jaja un abrazo.
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